How do you feel when you find your shipment missing during delivery? It damages your brand’s reputation and frustrates your customers. That is why most eCommerce businesses have started leveraging the benefits of automated technologies. Automation software for shipping also leads to improved visibility.
Online customers have higher expectations like free returns and real-time tracking. Thus, without automating shipments, you cannot satisfy those customers. Let us discuss how shipping automation software benefits your eCommerce business. With the right use of this software, you can promote rapid organizational growth.
What is automated shipping?
Shipping automation refers to a way to streamline the process to deliver merchandise using advanced technology. It will remove manual activities for online order fulfilment. The primary goal is to remove the need for using human labor for repetitive tasks.
The automated process also involves picking inventory items for delivery and managing documents. Some businesses also invest in conveyor belts and robots for the overall operation.
Although mundane tasks can be automated, the upfront costs will be higher. However, you will benefit from robotic technologies in the long run.
Improve accuracy and customer satisfaction with shipping automation.
Automated shipping ensures a better customer experience and benefits your business in different ways.
Save valuable time
Many employees feel tedious when filling in their shipping labels. So, automate the process of generating and printing shipping labels. Once the customer has provided the address, your shipping software will track the details. You will find that address on your label without a hassle.
This approach will save you precious time and minimize the risk of errors. Your products will be delivered to the address provided by the customer.
A cost-saving approach–
Automated shipping software come with innovative tools, which have replaced traditional methods. You can avoid using manual labor to save a significant amount. A versatile application will manage bulky orders and save transportation costs. It will also reduce the number of incorrect deliveries when processing orders. These smart approaches will minimize fuel usage and idle times, ensuring low eCommerce shipping costs.
Avoid shipping errors
Shipping issues can affect your supply chain and prevent you from delivering the order at the right time. Automation software helps you avoid the potential errors that occur during manual shipping. This application also sends notifications on order status. You will also be informed about delays and shipping confirmation.
On the contrary, manual shipping leads to issues, such as-
- Misinformation
- Lack of information
- Miscoordination
Solve these problems with advanced software and ensure error-free shipping.
Improve visibility and delivery accuracy-
Automated shipping and real-time tracking provide several advantages in the competitive eCommerce industry. It lets you detect supply chain inefficiencies and maintain operational transparency. You will be able to manage inventory more efficiently.
Besides, a product delivery tracking tool will display the estimated arrival time. Your customers will also receive instant notifications on delivery.
Manage returns efficiently
Reverse logistics management is a distressing process for eCommerce businesses. For every order return, they need to conduct lengthy quality checks.
However, automated shipment tracking technologies allow you to avoid this stringent process. Managing order returns will be less complex for your eCommerce. Your courier partner will also be able to track real-time information and send it to the company.
You can integrate QR code-based smart return labels to streamline the customer’s experience. Your customers need to scan a code to initiate returns. This approach will reduce manual inputs and confusion. Thus, automate the way to manage product returns and lower the operational cost.
Better carrier management
Using a shipment tracking application, you can easily manage different carriers. The best software lets you collect data on-
- Shipping performances
- Customer preferences
- Carrier reliability
Automated shipping technologies enable you to assign multiple carriers depending on-
- The number of packages to be shipped
- Location
- Consignment weight
Your warehousing operations will also be easier, ensuring improved efficiency.
So, these are some reasons to use automated shipping software for eCommerce. You may also integrate it with your chosen eCommerce platforms to leverage more features and functionalities.
Conclusion
A growing eCommerce business is not easily manageable with manual efforts. Small online retailers often rely on traditional methods. But, for a bigger business, investing in shipping automation is the best step. Your employees will be free from manual efforts if you deploy an automated shipping application. They can focus on other activities for your business to improve revenue. Thus, install an automated shipping system to run your eCommerce business efficiently.
